Looking for services in all the wrong places? Legal Shred has you covered.
Sometimes choosing a service provider for document destruction is sometimes as simple as asking a friend for a recommendation. Other times, you need to go through a formal selection process to find someone who matches with you, your budget, and your needs. Rather than line up all available options and pick only based on lowest price, consider some of the following indicators before you find “the one.”
Loyalty and Prioritizing Customers
“Putting the customer first” is something that many companies claim to do, but only a very few can follow through. When a vendor puts you first, it means that they will work with you to solve your problems, no matter what. Being loyal also means being a good listener. Make sure that your shredding company is ready and eager to listen to what you have to say about your company and the challenges you face.
Do They Meet Your Needs?
You might choose a shredding company because they have worked in your industry before, or have specific experience in solving the kinds of problems your organization faces, but over the course of your relationship, you will face unique challenges and issues. In addition to active listening skills, the best document destruction companies can provide a customized program that meets your needs.
They’re Experts Who Understand You (and Your Business)
The right document destruction company should have an expert level understanding of your company, as well as familiarity with the laws that exist in the shredding business. The important thing is that the vendor is willing and able to teach you the ins and outs of what you do and how to maintain regulatory compliance while keeping you and your customers safe.
Think Long Term
Ideally, you want to find a document destruction specialist you can work with for years. This will help your operations run smoother and save you money. With an established relationship, you have a good idea of costs. And you can avoid the added costs of constantly testing out new vendors. How do you know which shredding specialist will be effective long-term partners? One thing to take note of is how they discuss their services. If they make suggestions for ways to save you money in the long run, or things they can do to help better preserve your equipment or facility today to prevent future problems, that’s usually a good sign.
As a business owner, you need to be sure that you’re not only protecting your sensitive business and customer information, but that you’re choosing a provider that is a good match for you and your core values and understands your unique needs as a business owner.
At Legal Shred, we pride ourselves in putting our customers first and holding these relationships in the highest regard. Contact us today. We’d love the privilege and honor to be yours!
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