Fears of Identity Theft and Fraud Grow
4/13/2007 – A new study reports that 91 percent of Americans are now concerned about identity theft – i.e., stolen personal info will be used to make purchases – reports Internet Retailer, citing a Zogby study.
Moreover, 91 percent of the 6,703 people surveyed expressed concern that legitimate retailers would sell their information without consent; 83 percent are specifically worried that the information will wind up in the hands of a third party.
Some 34 percent of respondents do not think e-tailers are doing a good job of protecting their personal data, compared with 28 percent who think companies protect that data adequately. Only 48 percent say they believe e-tailers abide by their privacy agreements; 35 say they don’t think that’s the case.
That study dovetails with a Unisys survey, also reported by Internet Retailer, saying 16 percent of respondents have stopped from shopping online because the process requires a bank card. Only 34 percent disagree that a bank card requirement has stopped them from making an online purchase. Those who have balked at the bank card requirement cite a fear of card fraud and theft.
And 69 percent of those surveyed say they would stop using a site that lost their personal information.